Title | Themes | Date |
---|---|---|
Learning from Severe Maladministration (June 2025) |
Leaks (leaseholders) Statutory hazards (leaseholders) |
19th June 2025 |
Learning from Severe Maladministration (May 2025) |
Triaging repair reports Delayed responses to emergencies Prioritising household circumstances |
20th May 2025 |
Learning from Severe Maladministration (April 2025) |
Transparent communications Tailored communications Tone in communications Timely communications |
24th April 2025 |
Learning from Severe Maladministration (March 2025) |
Fire safety Gas safety Electrical safety Asbestos management Legionella (water hygiene) LOLER (Lifting Operations and Lifting Equipment Regulations) |
20th March 2025 |