The organisation has a stock improvement programme, which is drawn up in the light of all statutory and regulatory requirements, as well as the latest stock condition and cost information.  It seeks to reduce and ultimately eliminate non-compliance with the Decent Homes Standard / Welsh Housing Quality Standard.   Comprehensive, accurate and up-to-date data on stock condition and future standards are analysed to produce the optimum programme.  Prioritisation of the programme takes into account that older people and black people are currently more likely to live in a non-decent home.

The organisation's strategies for tackling fire safety issues, energy efficiency / fuel poverty, damp and mould, maintenance backlogs and compliance with quality standards are integrated to prioritise work effectively.  It works collaboratively with other housing associations to identify the homes most likely to need two or more interventions and to ensure that they are addressed with a comprehensive “one touch” approach, to reduce costs and minimise disruption to residents.  Residents are informed well in advance regarding where work is planned to take place.  Progress against the programme and the costs incurred are monitored and reported at appropriate levels and frequencies.